Repair estimates discussed via phone or email after a qualified service writer examines the bike
- Repair estimates are typically delivered within 1-2 business days of the scheduled drop.
- Turnaround time on repairs is usually 1`-3 business days after the estimate is approved.
- Parts orders for repairs can typically add 1-5 business days to the completion time.
- Completed repairs must be picked up within 15 days after notification has been given.
- Declined estimates, bicycles must be picked up within 10 business days.
- Bicycles not picked up on time incur a $5/day storage fee.
- Bicycles stored longer than 60 days without communication will be sold or recycled.
Estimates while you wait & same day service by appointment
Call or email to schedule an estimate while you wait or same day turnaround on a repair. If you would simply like to talk to a mechanic, please call or email for a free consultation before you bring your bike in to our shop. Our service writer is more than happy to have a conversation with anyone who wants to talk about their bike.
Flat fixes may visit at any time
Turn-around times may vary depending on available staff and customer traffic. We do our best to get these jobs done quickly so that flats do not impede your day.
Electric motorized bicycles & scooters
We happily service all electric motorized bicycles sold through our shop. Electric bicycles and scooters not sold through are shop are serviced at our discretion. We always do our best to help our electric motorized customers in any way that we can, but we cannot offer service on electric batteries and motors not sold through our shop. We will not, under any circumstances, service gasoline powered moving objects of any kind.
Bicycle repair base labor rate: $60 per hour
Labor does not include the tube or tire.
|Brake or derailleur adjustments|
We keep track of our time and charge accordingly. Brakes and derailleurs can vary greatly from bike to bike.
If the wheel needs tensioned or dished, it may cost a little more. If the job goes quickly, we charge less.
This fee covers up to two or three broken spokes. Additional charges may apply for more broken spokes, and a conversation about a new wheel may be more appropriate.
Includes labor, tape and sealant.
Includes labor and sealant.
|Hydraulic brake bleed|
Additional charges may apply for oil if we have to flush several times.
|Hand built wheel|
Includes spoke calculation and lifetime free truing for the wheel. All hand built wheels are checked with DT Swiss tensiometer. Additional charges apply for de-tensioning old wheels to reuse hubs or rims. We will rebuild on old rims but we will not guarantee results.
|Box bike for shipping|
Includes labor and packing materials to partially disassemble the bicycle and box it up for shipping as safely as possible.
|Assemble & tune new boxed bike or “new-to-you” pre-owned bike|
We are more than happy to assemble and tune new boxed bikes or pre-owned bicycles that are new-to-you. If you purchased a new or used bicycle online or elsewhere, you are more than welcome to bring it in for a professional assembly and safety check.
|Suspension fork lower service|
Labor & oil only, seal kits additional. Additional services available.
|Suspension rear shock air can service|
Labor only, seal kits additional. Additional services available.
B I C Y C L E T U N E – U P P A C K A G E S
Qualifying bicycles are to be determined by the service writer only after the bicycle has been examined in our shop. Bicycles that do not qualify for a tune-up package are billed at our normal hourly rate. Tune-up packages include labor but do not include parts.
|Basic tune-upAlways includes but is not limited to the following:check & adjust hubs, adding grease if necessarytrue wheels & check overall spoke tensioncheck & align rear derailleur hangercheck/clean/lube/adjust shifting and braking front and rearcheck/adjust all bearing surfacesvisual inspection and safety checkgeneral check, clean and lubricate all systems as needed to ensure the bicycle is working as intended and behaves reliably for a reasonable length of timelabor for most installations is included in the tune-up price, such as: chains, cassettes, cables & housing, brake pads, tires & tubes. labor for hub overhauls, bottom bracket removal & re-installation or overhaul, brake bleeds, and suspension service incur additional labor chargesbicycle is test ridden to ensure performance||$70|
The advanced tune-up package includes everything listed above in the Basic tune-up, but also includes all new cables and housing for both the shifting and braking systems. price not only includes the cost for the cables & housing but also includes the additional labor associated with sizing and cutting new housingwill be necessary if you have corroded or rusty brake or shift cables, and housing in otherwise poor condition. When cables & housing are in poor condition, it is difficult to tune the bicycle and expect it to work well for any reasonable length of timebicycles with full length cable housing will incur a slightly additional charge for housing. Bicycles with internal cable routing can sometimes incur an additional charge for labor
|BMX or Single Speed Tune-up|
Since these bicycles have no shifting systems, the cost of the basic tune up is reduced.
|Check Bike Over|
Usually recommended before a big ride, race, out of town cycling trips, or for bikes that are in reasonably decent condition but need some fine tuning. Installations for some parts would likely be included.